Pre-Order FAQ

When will my pre-order arrive?

The expected release date for all pre-orders is listed right above the pre-order button. Please note that the fabric is expected to arrive at the manufacturer's warehouse in the month listed. If the fabric arrives toward the end of the month, you may receive it in the following month. No matter when it arrives, late or early, we will ship it out to you within 1-2 business days of its arrival!

What happens if my pre-order item is delayed?

While most fabric collections release on time, delays do occasionally happen, and are out of our control. In the event of a delay, we will notify you via email. If you are unable to wait, you can cancel your pre-order.

Can I purchase pre-orders with other items?

Yes, as long as you're not on the tight timeframe! All orders will be shipped in one shipment. If you place a pre-order with other items (including other pre-orders), the entire shipment will be held until the final item is in stock. Please place separate orders if you are unable to wait for the last item to arrive. 

Will I be charged immediately for my pre-order?

Yes, payment for preordered items is processed at the time of the order. This ensures that your item is reserved for you as soon as it becomes available.

Are there any additional fees for pre-ordering?

Nope! Pre-ordering simply locks in your order early so that you are guaranteed an item you love! 

What if I change my mind about a pre-order?

If you change your mind about a pre-order, you may cancel your order if the item hasn't arrived yet.